Tuesday, 4 June 2013

Solutions to Barriers

General Communication - Noise

Noise can be a large restraint when in correspondent with communication, things like groups of people shouting would become a barrier when someone is having a conversation as it may confuse and distract one or both persons. To reduce the amount of noise talking place, go somewhere like a park, or a quiet room so that there is minimum distractions.
Playing music loud also is another way to block communication, when music is to loud it is over heard than the voice in communication which then acts as a block, turning the TV down and other devices such as head phones gives you more of clear mind when communicating.
When working in an IT environment you should watch out for noisy things like the printer printing pages which could cause a distraction when communicating also outside noise like construction going on. Ways to stop this could be use instant messaging instead of out loud conversation if there is to much background noise, close the windows if noise is coing from outside and hold meetings in different room.
Written Communication – Spelling and Grammar
Whenever an employee is going to send out an employee they can simply select spell check which will allow them to see if they have any errors or mistakes made. In the long run spell check could be very effective as it will help make work easier to understand as it won’t contain any errors. Another step that could be taken is it to use a dictionary when you are working this way if you are unsure about the spelling of a word this will simply give you the correct spelling. Using headings and sub headings to break it up so that it makes it clearer for the user to read and understand. Choose a correct size of font and colour so that the user is able to make out and understand what is beind displayed. The colours used for the background and the text may make it distracting for the reader when reading the text.
Interpersonal communication – Lack of Concentration
A way in which concentration can be improved is to remove all the distractions which are in your range. for example an employee may be explaining to a client how to use something and then client may become distracted finding themselves concentrating on something different or off topic. Another way of improving concentration is to find a quiet room with no background noises as it will improve concentration. If clients and employees agree to meet and end at a certain time once a week this can also aid concentration as the employee wont become agitated and begin to wonder when they will be finished.

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